FAQs

Q1: How fast can you come for emergency stains??

Ans: We’re Highton’s fastest responders! Our same-day carpet cleaning service in Highton typically arrives within 2 hours for urgent cases. Whether it’s a juice spill before guests arrive or a pet accident, we’ll race to your rescue with our 24/7 emergency team.

Q2: Do you really remove pet odours completely?

Ans: Better than baking soda! Our carpet odour removal in Highton uses enzyme treatments that completely break down urine crystals deep in the padding. No masking sprays, we eliminate the source so even your pet’s nose won’t detect their old “spots”.

Q3: Is steam cleaning safe for old carpets?

Ans: We treat vintage carpets like fine antiques! Our carpet steam cleaning in Highton customises temperature and suction for each fabric type. We’ve successfully cleaned 50+ year old carpets without damage – just ask our regular clients in Highton’s heritage homes.

Q4: Can you get rid of red wine stains?

Ans: Red wine doesn’t scare us! Our carpet stain removal in Highton has conquered every stain imaginable – from merlot mishaps to ink disasters. We use specialised oxidisers that lift stains from deep fibres without bleaching your carpet’s original colours.

Q5: Do you clean rugs without shrinking them?

Ans: Your grandma’s Persian rug is safe with us! Our rug cleaning Highton experts use controlled moisture techniques and pH-balanced solutions. We’ve cleaned everything from delicate silk rugs to sturdy jute, all without shrinkage or colour bleed.

Q6: How long until carpets are dry?

Ans: Faster than you’d think! Our advanced extraction leaves carpets just damp, not soaked. Most are walkable in socks within 3-4 hours, completely dry by bedtime. We’ll even position fans to speed things up – no more tiptoeing around for days!

Q7: What makes you the best carpet cleaners near me?

Ans: We’re locals who care! Unlike big franchises, we know Highton’s specific challenges, from coastal humidity to common local stains. Combine that with commercial-grade equipment and genuine pride in our work, and you’ve got cleaning that actually lasts.

Q8: Can you clean offices after hours?

Ans: We work when you don’t! Our commercial carpet cleaning Highton team specializes in after-hours service. We’ll quietly transform your workplace overnight or on weekends, no business disruption, just fresh carpets by morning.

Q9: Do you move furniture?

Ans: We’ll handle the heavy lifting! Our team will carefully move sofas, beds and standard furniture at no extra cost. Just point out what needs shifting, we even put felt pads back under legs to protect your floors.